Refund & Guarantee

Refund policy: Your satisfaction is guaranteed. If for any reason you or your dog are not 100% satisfied with our dog biscuits, we will fully refund your purchase. Damages to treats must be reported within 36 hours of receiving them. 

No refund is available for. All issues with cakes and custom cookies must be reported within 24 hours.
Please email us at contact@axelandtia.com and let us know what product(s) you are unhappy with. We will send the refund to your original method of payment. 

Returns

You do not need to return the product. 

Exchanges

We do not have exchanges available. Please email us at contact@axelandtia.com and we will do our best to find a solution that works for you.